Location: Kigali, Rwanda
Type: Full-time
Experience: Entry Level
Department: PAYG
Hello Tractor (HT) connects tractor owners to smallholder farmers through an Internet-of-Things (IoT) digital solution by supporting improved management of tractor businesses, ensuring tractor owner success, while connecting farmers to affordable, mechanized services. Hello Tractor’s solution begins with a low-cost hardware monitoring device that can be installed on any tractor, connecting it to the Hello Tractor cloud for remote data tracking and analytics. By expanding tractors’ serviceable geography, Hello Tractor enables owners to grow their business, providing employment opportunities for service providers and rural booking agents. By creating equitable access to tractor services, Hello Tractor enables smallholder farmers to earn more and grow more, improving livelihoods and food security for their families and communities.
Hello Tractor has grown significantly in a short span of time in the African market. We now have a marketplace of over 3,000 tractor owners and operators servicing over half a million smallholder farmers across 13 countries in Africa and 3 countries in Asia. However, despite the huge potential for the service, there is a shortage of tractors to fully service smallholder farmers’ demand for services, and banks generally do not lend to rural communities. To address this, Hello Tractor recently launched a Pay-As-You-Go (PAYG) tractor financing product in partnership with Moody’s and Mastercard to unlock low-risk, low-cost tractor financing for rural, under-banked entrepreneurs servicing smallholder farmers.
Hello Tractor has a fantastic opportunity for a Collections Officer. Working closely with the PAYG Manager, the job holder will manage and improve PAYG receivables processes. This role involves engaging with customers (tractor owners, booking agents, and farmers) to ensure timely repayment of credit extended for tractor bookings, equipment leases, or digital financing. You will play a critical role in maintaining flow, minimizing credit risk, and supporting Hello Tractor’s mission to make mechanization accessible and affordable for smallholder farmers.
Send your resume and a one-page cover letter to our portal
Shortlisting will be on a rolling basis
Start date: 1st January, 2026